FAQ

Orders

Yes, indeed most of our orders have a minimum order. Below we detail the minimum order depending on the type of product:

. IIR2 Surgical Masks: 100 units

. Children's Surgical Mask: 100 units

. FFP2: 100 units

. NAN: 12 units

. Ear protector: 5 units

Yes. The order must be made through our website and will be sent by courier.

Yes, the Single Pack is intended for use in households of 1-3 people. The Family Pack for medium and large families of 4-6 people. The Professional Pack is designed so that companies can resume their activity taking all due precautions.

The masks are only marketed through the website.

Shipping

At present our orders do not have a transport surcharge.

. IIR2 Surgical Masks: Box of 50 units

. Children's Surgical Masks: Boxes of 25 units

. FFP2 masks: Boxes of 50 units

Products

The NAN300 mask is made up of four layers: The first layer made of 100% polyester offers impermeability to the product so it creates resistance to any droplet of water or dust.

The second layer is composed of a membrane of nanofilaments that prevent the entry and exit of viruses and bacteria. The Bacterial filtration efficiency is greater than 99,7%.

The third layer is composed of 80% polyamide and 20% ethanol and thanks to it the NAN300 offer a breathability much higher than the rest of the masks on the market. 

The fourth layer is composed of 100% polypropylene that adds an additional barrier of protection and provides a feeling of comfort. 

To wash the mask it should always be machine washed with short, cold washes. In no case should we wash the mask by rubbing since in this way, by creating friction, the nanofiber membrane could be damaged. 

Yes, they are better than hygienic as they are triple layer. In addition, our masks have a 99,7% filtration of germs and dust, thus increasing the efficacy and safety of our product.

No. Surgical masks: they offer a higher level of protection and, as their name suggests, they are the ones used in surgeries and other health procedures. Hygienic masks: also known as "barrier" masks, they offer the least protection.

. IIR2 Surgical Masks: UNE-EN14683: 2019 + AC, AEMPS License, ISO 13485 - ISO 9001 Standard and CE Declaration.

. FFP2 Masks: UNE EN149-2001 + A1: 2009, CE Marking, ISO 9001 Standard and CE Declaration.

. NAN: UNE-EN14683: 2019 + AC, Aquimisa Certificate and ISO 9001 Standard

Yes, we have just added them to our catalog. You can find all the detailed information on our website.

Yes. All prices are inclusive of VAT.

VAT is only exempt for Public Organizations, NGOs and clinics.

Within the market for surgical masks there is a great variety based mainly on the quality of their raw material. We have incorporated into our product quality fabrics that do not generate irritability or give a feeling of heaviness, in the same way the length of the rubber bands are ideal so as not to cause pain in our ears due to continuous use and our filter is of a high quality that we allows to obtain a filtration efficiency of 99.7%. These and other aspects are what make the difference between our products and other similar ones on the market.

All our masks are designed to protect the user from Covid-19. Each one of them has some characteristics and based on personal, family and professional needs, you have to choose one or the other.

. Surgical: protect from the inside out

.FFP2: protect both inside out and outside in

. NAN: is a surgical mask that protects from the inside out and allows its reuse

The use of a mask is recommended for the entire population, as it is the way to avoid that if you have COVID 19, you can transmit it to another person by sneezing and be deposited on a target that others touch later. The Surgical Mask avoids the risk of contagion with other people, and it is the one that is used in operating rooms from there comes its name.

Remember that masks should be changed daily every 4-6 hours for both surgical masks and FFP2s. As soon as the mask is damp, replace it with a clean, dry one. If masks are used, it is essential to use and dispose of them properly to avoid their ineffectiveness and that their incorrect use increases the risk of contagion.

Yes, the masks avoid the risks of contagion with other people. It is the only effective tool available at this time to prevent contagion, as long as they are of the surgical or FFP2 model.

A person can get COVID-19 from contact with someone who is infected with the virus. The disease can spread from person to person through droplets from the nose or mouth that are thrown out when an infected person coughs or exhales. These droplets fall on objects and surfaces around the person, so other people can get COVID-19 if they touch these objects or surfaces and then touch their eyes, nose, or mouth. They can also be spread by inhaling droplets that a person with COVID-19 has spread by coughing or exhaling. So it is important to stay more than 1 meter (3 feet) away from an ill person.